Yeh sorry, I forgot USA doesn't have hate-speech laws. I'm in Australia where hate-speech is technically illegal. To be hate speech, it needs to be a clear attack on someone using derogatory terms that target things like gender or religion.
I don't think there's been many cases here involving hate speech. More likely people will pursue defamation and discrimination laws. Many disagree that to be merely "offended" is not enough to establish a crime. Our hate-speech laws are not universally accepted as good laws.
The problem with social media companies deciding what is hate-speech, is they will get it wrong often. The moderator is human. They might be personally associated with a position or viewpoint in their own lives outside of work. They might decide to delete a post that presents a strong case against whatever position they align with, leading to an offended moderator. An offended moderator may not apply the same fairness in all situations. Too many grey areas.
Moderators often make me angry as well. But I don't know if there is a better solution for preventing bad things from being spread on online forums. I've read that Trump's Truth Social doesn't much moderate their content but maybe they do block the truth, who knows? :-) .
I don't think there's been many cases here involving hate speech. More likely people will pursue defamation and discrimination laws. Many disagree that to be merely "offended" is not enough to establish a crime. Our hate-speech laws are not universally accepted as good laws.
The problem with social media companies deciding what is hate-speech, is they will get it wrong often. The moderator is human. They might be personally associated with a position or viewpoint in their own lives outside of work. They might decide to delete a post that presents a strong case against whatever position they align with, leading to an offended moderator. An offended moderator may not apply the same fairness in all situations. Too many grey areas.